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Omnisend Integration

Unify your omnichannel marketing data to predict customer behavior and maximize lifetime value.

Why Omnisend + Finsi?

Omnisend excels at omnichannel marketing automation, but understanding how email, SMS, and push notifications work together to drive customer lifetime value requires deeper analysis. Finsi connects your Omnisend data with your entire business to reveal which channel combinations maximize revenue and retention.

Unified

All channels in one view

Automated

AI-optimized workflows

Actionable

Clear next steps

What We Pull from Omnisend

Omnichannel Analytics

  • Email Campaign Performance
    Open rates, clicks, conversions across all email types
  • SMS Campaign Metrics
    Text delivery rates, engagement, and ROI
  • Push Notification Data
    Web and mobile push performance metrics
  • Channel Attribution
    How each channel contributes to conversions

Automation Workflows

  • Welcome Series
    New subscriber engagement and conversion rates
  • Abandoned Cart Recovery
    Multi-channel recovery performance and revenue
  • Order & Shipping Updates
    Transactional email engagement and upsell success
  • Re-engagement Campaigns
    Win-back automation effectiveness

Customer Journey Insights

  • Lifecycle Stage Tracking
    Customer progression from prospect to VIP
  • Cross-Channel Behavior
    How customers interact across email, SMS, and push
  • Purchase Patterns
    Buying frequency, AOV trends, and product preferences
  • Engagement Scoring
    Customer activity levels and engagement health

E-commerce Integration

  • Product Performance
    Which products drive engagement and sales
  • Browse Abandonment
    Product view patterns and recovery rates
  • Post-Purchase Behavior
    Review collection, repeat purchase timing
  • Coupon Usage
    Discount code performance and impact on margins

What You Can Achieve

Increase Omnichannel Revenue by 45%

Coordinate email, SMS, and push campaigns for maximum impact.

Boost Automation Revenue to 30%

Optimize automated workflows based on customer journey insights.

Improve Customer Retention by 40%

Use predictive analytics to prevent churn before it happens.

Maximize SMS ROI by 8x

Target high-value segments with personalized text campaigns.

🔄 Omnichannel Orchestration

Finsi analyzes how customers respond to different channel combinations, revealing the optimal mix of email, SMS, and push notifications for each segment. Understand channel fatigue, preference patterns, and how to coordinate messages across channels for maximum impact without overwhelming customers.

Technical Integration Details

Connection Method

API key authentication with Omnisend API v3

Data Sync Frequency

Real-time webhook events + 15-minute batch sync

Historical Data

Complete campaign and automation history import

Multi-Store Support

Unified dashboard for all your brands

Master Omnichannel Marketing

Connect Omnisend to Finsi and orchestrate perfect customer journeys across every channel.

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