Customer Research

Understand the "why" behind the numbers.

Numbers tell you what happened. Customer research tells you why. Finsi combines behavioral analytics with AI-powered surveys and email campaign intelligence to give you the complete picture.

Finsi Customer Research showing email planner and customer insights

AI-Powered Surveys

Create targeted surveys that reach the right customers at the right moment. AI generates questions based on your goals and analyzes responses automatically.

Email Campaign Planner

Plan and schedule research-driven email campaigns. Combine behavioral segments with survey insights for hyper-personalized outreach.

Behavioral Analysis

Understand purchase patterns, browsing behavior, and engagement signals. See what customers do, not just what they say.

360° Customer Profiles

Every customer gets a complete profile combining purchase history, subscription data, engagement metrics, and qualitative feedback.

Sentiment Analysis

AI analyzes customer feedback, reviews, and survey responses to identify themes, sentiment trends, and emerging issues.

Research to Action

Research findings automatically feed into Finsi's recommendation engine. Customer insights drive your retention and acquisition strategies.

Plan smarter email campaigns.

Finsi's Email Planner helps you create research-driven campaigns that reach the right customers with the right message. Combine behavioral segments with lifecycle timing for maximum impact.

Finsi Email Planner for customer research campaigns

Deep customer insights at your fingertips.

Access complete customer profiles with purchase history, subscription lifecycle, engagement scores, and predicted future behavior. Understand each customer's journey and identify opportunities to deepen the relationship.

Finsi customer profiles with behavioral insights

Know Your Customers Inside and Out

Combine quantitative analytics with qualitative research for a complete understanding of your customers. Start your free pilot and discover insights you've been missing.