Cohort Analysis for E-commerce: A Practical Guide

A practical, step-by-step guide to cohort analysis for e-commerce brands — covering acquisition cohorts, behavioral cohorts, retention curves, LTV projections, and actionable patterns to look for in your data.

Building a Customer Health Score for E-commerce

Learn how to build a customer health score for your e-commerce brand — from choosing the right input signals and weighting factors to tiering customers and using health scores for proactive retention.

E-commerce Unit Economics: The Metrics That Actually Matter

A comprehensive guide to e-commerce unit economics — covering CAC, LTV, LTV:CAC ratio, contribution margin, payback period, and AOV. Learn how to calculate each metric, what benchmarks to target, and the common mistakes that lead to bad decisions.